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Thursday 24 October 2013

Help without discrimination



Dear DAP friends,                               20/10/2013
On behalf of the people in Sibu/ elsewhere in Sarawak, I plead the DAP representatives to be more people-centred and friendly.   That means when people come to you for help, please never refuse them.  It is unwise to tell them that the problems that they face are not within your job specifications or whatever.   Look!  When these poor and ‘small ’ people ( low social status) come to you for help, they really need help and they have no idea whom they can go for help.

It is advisable to set up a task force to help whoever who come to you for help to refer to this group of people to help them.  Refusing the helpless people in need is not a good representative indeed.  As you know these people have their own network of friends and relatives and friends’ friends and relatives’ relatives, the spread out is endless.  It will not do good for the party /PR as a whole.   These poor and helpless people can spread by the words of mouth and the positive / negative effects can be very powerful / lethal, too.  Be aware.

At this stage, only those representatives who are willing to make extra effort can win the hearts of the people.   Let me showcase you the damaging effects of your actions

Since last year, I have heard 3 cases (someone told me in person) of how disappointed these people felt when they sought help from you.  Look!  These poor and helpless people are usually illiterate / with little education and they may not know how to relate they problem(s) to your ‘expected’ standard and sometimes may sound weird.  Remember it is not to speak loudly / shout at them / be sarcastic when he / she tells you his/er problem(s) on the telephone.   Instead you should invite him / her to your office to find out what his/er problem is.

The second case was when someone went to newly elected parliamentary member (MP) for help, the so-said MP, just rejected the man saying that it was not his responsibility.   It might not be your responsibility but as a elected MP, people expect you to help.   Or why should they elect you?   It is bad-lah/ damaging -lah just to turn away the call for help.   Please do something / relay those / volunteer who can be of help to the person.  

The third case is again more / less the same like the second case.  It is about MP feeling fed-up dealing with small, small and small cases all the time.   I agree with you it is not easy to be bothered by the trivial cases all the time when MPs are elected to deal with the policies.  But your extra effort will help you to gain credit points. 
        So my advice is to set up a task force to help you to prove that there is a big difference between the BN party and the PR party.

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